Broad View Glass Window & Door (“we,” “our,” or “us”) operates the website replacemybrokenglasswindow.com (the “Site”). This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our Site or engage with our services.

1. Information We Collect

Personal Information: We may collect personal information such as your name, email address, phone number, and physical address when you fill out forms on our Site, contact us, or make a purchase.
Usage Data: We may collect information about your interactions with our Site, such as your IP address, browser type, referring/exit pages, and date/time stamps. This data helps us analyze trends and improve the Site’s functionality.

2. How We Use Your Information

To Provide Services: We use your personal information to process orders, respond to inquiries, and provide customer support.
To Improve Our Site: We analyze usage data to enhance the user experience, develop new features, and ensure the Site functions correctly.
Marketing Communications: With your consent, we may send you promotional materials and updates about our products and services. You can opt out of these communications at any time.

3. Sharing Your Information

Third-Party Service Providers: We may share your information with trusted third parties who assist us in operating our Site, conducting our business, or providing services to you. These third parties are contractually obligated to keep your information confidential.
Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities.

4. Cookies and Tracking Technologies

Cookies: Our Site may use cookies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our Site.
Analytics: We may use third-party analytics services (such as Google Analytics) to collect and analyze data about how visitors use our Site. These services may use cookies and other tracking technologies to gather this information.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

6. Your Rights

Access and Correction: You have the right to access and correct your personal information. If you wish to review or update your information, please contact us.
Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

7. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete it from our records.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us.